Performance Measure
Agency
Measure Name
Percentage of customers surveyed who rate the quality of Department of Forestry's seedlings as satisfactory
Measure Last Modified
Sep 21 2018 12:19
Measure Last Published
Aug 02 2019 12:20
Measure Status
Retired
Data Source and Calculation
A customer satisfaction survey will be sent to each seedling purchaser to determine whether they were satisfied with seedlings and service. The number of customers who respond to the survey and indicate that they were satisfied with Department of Forestry (DOF) seedlings purchased from the department will be divided into the total number of customers responding to the survey.
Enterprise Priorities and Strategies
Enterprise InitiativeEnterprise PriorityEnterprise Strategy
Government and CitizensCustomer ServiceDeliver high quality products and services to customers in a timely manner.
Associated Service Areas
SA CodeSA Name
50104Tree Restoration and Improvement, Nurseries & State-Owned Forest Lands
Measure ID41150104.004.001
Measure ClassOther Agency
Measure TypeOutcome
Year TypeState FY
Preferred TrendIncrease
FrequencyAnnually
Statistical UnitPercentage
Baseline and Targets
Target NameDateResultNote
Baseline
Short Target 2020
Long Target 2022
Measure Results
YearResultExplanatory Note
200797.00
200897.10
200994.40
201088.60
2011100.00
201292.00
201396.00
201495.00
201587.00
201690.40
201794.80
201898.00
2019
- Run Date: 09/28/2021 10:46:44