Performance Measure

Agency

Department of Medical Assistance Services (602)

Measure Name

Employee turnover rate

Measure Last Modified

Oct 11 2018 03:14

Measure Last Published

Sep 04 2019 03:41

Measure Status

Retired

Data Source and Calculation

The Department of Medical Assistance Services (DMAS) Human Resources (HR) Division tracks and reports employee retention information. The calculation for this measure is based on Personnel Management Information System (PMIS) data and Human Resources Manpower reports wheras the total number of separations during quarter is divided by the average number of filled classified employees during the quarter. Quarterly values are summed together to produce an annual total retention rate.

Enterprise Priorities and Strategies

Enterprise Initiative	Enterprise Priority	Enterprise Strategy

Associated Service Areas

SA Code	SA Name

Measure ID

60249900.002.001

Measure Class

Other Agency

Measure Type

Outcome

Year Type

State FY

Preferred Trend

Decrease

Frequency

Quarterly

Cumulative Data

Yes

Statistical Unit

Percent of employees

Baseline and Targets

Target Name	Date	Result	Note
Baseline
Short Target 2020
Long Target 2022

Measure Results

Year	Q1	Q2	Q3	Q4	Explanatory Note
2004				5.00	The higher rate for Q3 (Jan-Mar 2011) was due to a re-organization of the DMAS call center. The values indicate are percents, e.g., 4.100 is 4.100+
2005				7.00	The higher rate for Q3 (Jan-Mar 2011) was due to a re-organization of the DMAS call center. The values indicate are percents, e.g., 4.100 is 4.100+
2006				11.00	The higher rate for Q3 (Jan-Mar 2011) was due to a re-organization of the DMAS call center. The values indicate are percents, e.g., 4.100 is 4.100+
2007	4.00	0.60	1.20	0.30	The higher rate for Q3 (Jan-Mar 2011) was due to a re-organization of the DMAS call center. The values indicate are percents, e.g., 4.100 is 4.100+
2008	2.11	1.50	1.20	0.59	The higher rate for Q3 (Jan-Mar 2011) was due to a re-organization of the DMAS call center. The values indicate are percents, e.g., 4.100 is 4.100+
2009	0.51	1.44	2.01	0.87	The higher rate for Q3 (Jan-Mar 2011) was due to a re-organization of the DMAS call center. The values indicate are percents, e.g., 4.100 is 4.100+
2010	2.31	0.30	0.85	1.15	The higher rate for Q3 (Jan-Mar 2011) was due to a re-organization of the DMAS call center. The values indicate are percents, e.g., 4.100 is 4.100+
2011	2.06	1.20	7.00	1.30	The higher rate for Q3 (Jan-Mar 2011) was due to a re-organization of the DMAS call center. The values indicate are percents, e.g., 4.100 is 4.100+
2012	2.37	1.00	4.00	0.00	The June quarter result is zero.
2013	1.68	0.28	1.39	2.22
2014
2015
2016
2017
2018
2019