Performance Measure

Agency

Measure Name

Overall customer satisfaction with ABC Stores by biennial in-store customer survey results

Measure Last Modified

Jul 23 2014 12:43

Measure Last Published

Sep 05 2019 02:14

Measure Status

Retired

Data Source and Calculation

Percent of store customers responding "very satisfied" on store survey. Source: Data Warehouse

Enterprise Priorities and Strategies

Enterprise Initiative	Enterprise Priority	Enterprise Strategy

Associated Service Areas

SA Code	SA Name

Measure ID

99980102.002.004

Measure Class

Other Agency

Measure Type

Outcome

Year Type

State FY

Preferred Trend

Increase

Frequency

Annually

Statistical Unit

Baseline and Targets

Measure Results

Year	Result	Explanatory Note
2004	91.00	Satisfaction survey was not completed in FY2011. The next survey is planned for FY2012.
2005	91.00	Satisfaction survey was not completed in FY2011. The next survey is planned for FY2012.
2006	93.00	Satisfaction survey was not completed in FY2011. The next survey is planned for FY2012.
2007
2008
2009
2010
2011
2012
2013
2014