Performance Measure
Agency
Measure Name
The number of Area Agency on Aging (AAA) business processes incorporated in the No Wrong Door (NWD) system.
Measure Last Modified
Jan 13 2015 03:14
Measure Last Published
Jul 02 2019 01:04
Measure Status
Retired
Data Source and Calculation

The No Wrong Door (NWD) system tools are a collection of webased software that allows public and private providers to share client level information. The software is hosted by PeerPlace Network.The measure is the number of No Wrong Door (NWD) system tools - business processes - that each Area Agency on Aging (AAA) adopts. As an AAA adopts the NWD system tools, they are asked how many business processes have implemented. The number of responses are totaled to arrive at the measure data for each quarter. The six business processes are: Registration; Information/Referral; Uniform Assessment Instrument (UAI); Case Management/Care Coordination; Federal; and Internal Reporting. The maximum number per AAA is six. Registration and Service Tracking is defined as recording the client services received. Information/Referral is defined as an electronic mechanism for the collection of required Information/Referral and Assistance data as defined by the Aging and Disability Resource Center grant. Uniform Assessment Information (UAI) is defined as an electronic version for the collection of client information. The amount of data collected in the UAI business process is defined by the service standard. Case Mgmt./Care Coor. is defined as a module to facilitate a client centered plan of services with progress notes. Federal Reporting represents all required federal reporting for aging services such as the State Program Report (SPR). Other Internal Reporting represents agency specific reporting capability.

Enterprise Priorities and Strategies
Enterprise InitiativeEnterprise PriorityEnterprise Strategy
Associated Service Areas
SA CodeSA Name
Measure IDM262SA13001
Measure ClassAgency Key
Measure TypeOutcome
Year TypeState FY
Preferred TrendIncrease
FrequencyQuarterly
Cumulative DataNo
Statistical Unit
Baseline and Targets
Target NameDateResultNote
Baseline
Short Target 2020
Long Target 2022
Measure Results
YearQ1Q2Q3Q4Explanatory Note
2013134134134134
2014144144144The increase is due to five AAAs adopting No Wrong Door System Tools Business Processes. The reason for the change from 134 to 144 is that two other AAAs added No Wrong Door System Tools Business Processes.
2015
- Run Date: 09/15/2021 02:58:56