Performance Measure

Agency Department of Accounts (151) All measures for this agency • Percent of financial assistance distributions to local governments processed within legislated time frames. [15173701.005.001] • Percent of eligible purchases made with the small purchase charge card by state agencies. [M151SA12003] • The number of W-2's processed per payroll staff member. [151.0004] • Percent of time legislated deadlines for updating statewide financial systems are met. [15172401.001.002] • Percent of time statewide financial system maintenance upgrade deadlines are met. [15172402.001.001] • Cost per transaction of providing core system administration for the statewide financial management systems (CARS, Cardinal and CIPPS). [15172404.001.002] • Percent of time that financial management systems are available to customer state agencies. [15172404.001.003] • Percent of all general ledger anomalies and reconciliation discrepancies resolved within one month. [15173701.001.001] • Percent of time the original legislative appropriations are recorded and reconciled within seven days of receipt from the Department of Planning and Budget (DPB). [15173701.007.001] • Percentage of corrective action workplans (CAWS) that are submitted in accordance with Department of Accounts (DOA) policy. [15173702.005.001] • The number of recurring Auditor of Public Accounts (APA) internal control findings. [15173702.005.002] • Percent of payrolls reviewed and processed by the final certification date. [15173703.004.001] • Percent of Internal Revenue Service (IRS) wage and tax statements (W-2's) processed by the employee deadline of January 31. [15173703.007.001] • Number of consecutive years the agency receives the GFOA Certificate of Excellence in Financial Reporting. [15173704.001.001] • Percentage of statewide vendor payments paid by the due date. [15173704.005.001] • Develop the annual Federal Indirect Cost Allocation Plan and the Schedule of Expenditures of Federal Awards in accordance with applicable federal regulations. [15173704.006.002] • Rate of receipt of a 'satisfactory ranking' on the overall customer service survey for each agency served by the Department of Account's (DOA) Payroll Service Bureau (PSB) indicates timely and accurate payroll processing. [15182601.001.001] • Percent of time that the Performance Budgeting System, administered by the Departments of Accounts and Planning and Budget, is available to customer state agencies. [M151SA12001] • Percentage of time the state's enterprise application system Cardinal, administered by the Department of Accounts, is available to customer state agencies. [M151SA12002] • Percentage of monthly revenue reports produced within two business days of the Commonwealth Financial System (Cardinal) monthly close. [M151SA12004] • Percent of Internal Revenue Service (IRS) reporting requirements and payment deadlines met. [M151SA12005] • Percent of Department of Accounts vendor payments paid by the due date. [M151SA12006] • Receive the Certificate of Excellence in Financial Reporting from the Government Finance Officers of America for the Comprehensive Annual Financial Report. [151.0003] • Percent of staff employed by DOA greater than 5 years. [151.0001] • Percent of employees who terminated employment with DOA during the fiscal year. [151.0002]

Measure Name The number of W-2's processed per payroll staff member.

Measure Last Modified Sep 22 2020 09:46 Measure Last Published Aug 05 2019 12:21 Measure Status Active Data Source and Calculation The agency's Payroll Operations Division maintains a database of W-2's processed. The number of W-2's processed per payroll staff member is calculated by dividing the number of W-2's processed by the number of payroll staff members involved with W-2 processing. Enterprise Priorities and Strategies Enterprise Initiative Enterprise Priority Enterprise Strategy Government and Citizens Customer Service Deliver high quality products and services to customers in a timely manner. StandIn X Associated Service Areas SA Code SA Name 73703 Payroll Operations StandIn X

Measure ID 151.0004 Measure Class Productivity Measure Type Output Year Type State FY Preferred Trend Stable Frequency Annually Statistical Unit number

Baseline and Targets Target Name Date Result Note Baseline 06/30/2018 39413 Short Target 2020 06/30/2020 30000 Long Target 2022 06/30/2022 30000 StandIn X

Measure Results Year Result Explanatory Note 2017 39,349.00 represents W-2's processed for calendar year 2016 in fiscal year 2017 2018 39,413.00 represents W-2's processed for calendar year 2017 in fiscal year 2018 2019 39,478.00 represents W-2's processed for calendar year 2018 in fiscal year 2019 2020 StandIn X

VP1.31 - Run Date: 04/30/2021 07:33:18