Strategic%20Planning%20Measure%20Details

Performance Measure

Agency

Department of the Treasury (152)

Measure Name

Percentage of valid unclaimed property claims paid within 60 calendar days.

Measure Last Modified

Feb 16 2021 09:57

Measure Last Published

May 17 2017 02:00

Measure Status

Active

Data Source and Calculation

Data source is internal system records of claims made and payments made. Calculation is the total number of claims paid within 60 calendar days divided by the total number of valid claims received for the report month, computed on a monthly basis and averaged for the quarter.

Enterprise Priorities and Strategies

Enterprise Initiative	Enterprise Priority	Enterprise Strategy
Government and Citizens	Fiscal Stewardship	Manage public resources efficiently and effectively in challenging economic conditions.
Government and Citizens	Customer Service	Deliver high quality products and services to customers in a timely manner.

Associated Service Areas

SA Code	SA Name
73207	Unclaimed Property Administration

Measure ID

15273207.001.001

Measure Class

Agency Key

Measure Type

Output

Year Type

State FY

Preferred Trend

Stable

Frequency

Quarterly

Cumulative Data

Statistical Unit

# of unclaimed property claims

Baseline and Targets

Target Name	Date	Result	Note
Baseline
Short Target 2020
Long Target 2022

Measure Results

Year	Q1	Q2	Q3	Q4	Explanatory Note
2013	99.78	99.55	99.39	99.60	Despite a large influx of claims due to various media programs highlighting unclaimed property, Treasury’s Division of Unclaimed Property has met the goal for timely processing within a 60 day period.
2014	99.85	99.73	99.59	99.72	Despite a large influx of claims due to various media programs highlighting unclaimed property, Treasury’s Division of Unclaimed Property has met the goal for timely processing within a 60 day period.
2015	99.77	99.77	97.50	99.51	Despite a large influx of claims due to various media programs highlighting unclaimed property, Treasury’s Division of Unclaimed Property has met the goal for timely processing within a 60 day period.
2016	99.93	99.79	99.82	99.94	Despite a large influx of claims due to various media programs highlighting unclaimed property, Treasury’s Division of Unclaimed Property has met the goal for timely processing within a 60 day period.
2017	99.03	98.06	99.85	99.97	Despite a large influx of claims due to various media programs highlighting unclaimed property, Treasury’s Division of Unclaimed Property has met the goal for timely processing within a 60 day period.
2018	84.16	96.95	99.17	99.47	Despite a large influx of claims due to various media programs highlighting unclaimed property, Treasury’s Division of Unclaimed Property has met the goal for timely processing within a 60 day period.
2019	99.76	99.77	99.96	99.80	Despite a large influx of claims due to various media programs highlighting unclaimed property, Treasury’s Division of Unclaimed Property has met the goal for timely processing within a 60 day period.
2020	99.90	99.80	99.70	99.93	Despite a large influx of claims due to various media programs highlighting unclaimed property, Treasury’s Division of Unclaimed Property has met the goal for timely processing within a 60 day period.
2021	99.90	99.80