Performance Measure
Measure Name
Percentage of payments and returns received electronically
Measure Last Modified
Mar 21 2017 10:24
Measure Last Published
Jun 02 2017 03:40
Measure Status
Data Source and Calculation
The percent of all tax returns and payments filed electronically. This metric is reported using stats that are manually tracked comparing the paper returns and check to electronic payments and returns. The goal is to increase this percentage as the cost of electronic transactions is much lower than paper transactions. This is a new performance measure and FY14 will be used to establish the baseline. The target is to increase electronic usage by 5 percent in FY16.
Enterprise Priorities and Strategies
Enterprise InitiativeEnterprise PriorityEnterprise Strategy
Government and CitizensInnovationExplore and pursue innovative strategies to increase government efficiency or to reduce government costs for needed services.
Associated Service Areas
SA CodeSA Name
73214Tax Return Processing
Measure ID161.0003
Measure ClassAgency Key
Measure TypeOutput
Year TypeState FY
Preferred TrendIncrease
Statistical UnitPercentage
Baseline and Targets
Target NameDateResultNote
Short Target 2020
Long Target 2022
Measure Results
YearResultExplanatory Note
201475.00FY2014 12,837,695 combined total of electronic returns and payments and 4,156,856 paper returns and checks.
- Run Date: 07/04/2020 11:30:06