Performance Measure

Agency Virginia Employment Commission (182) All measures for this agency • Percentage of time the statewide unemployment rate is released in accordance with the schedule established by the U. S. Department of Labor (DOL) [18253402.001.001] • Average Amount of Overpayment (UI) [182.0001] • Number of separation reports completed within 48 hours of receipt [182.0002] • Number of unpaid adjudication claims remaining on backlog [182.0003] • Claims remaining on paid adjudication backlog [182.0004] • Claims remaining on First Level appeals backlog [182.0005] • Number of claims remaining on unpaid potential fraud claims backlog [182.0006] • Claims remaining on Commission level appeals backlog [182.0007] • Number of claims remaining on paid potential fraud claims backlog [182.0008] • Number of overpayment waivers on non-fraudulent claims applied [182.0009] • Number of improper payments identified and cleared [182.0010] • Number of potentially fraudulent claims remaining on backlog [182.0011] • Percent of payments issued within 21 days [182.0012] • VEC Ranking Among all 50 states for DOL mandated performance metrics [182.0013] • Percent of appeals cleared within 30 days [182.0014] • Assessment and revision of Agency policies [182.0015] • Transform the operations of the VEC to create efficient processes in all work areas examining through legal and business perspectives [182.0016] • Upon completion of agency transformation, agency will have a resiliency plan [182.0017] • Percentage rate of job seekers who enter employment after receiving services from the agency. [18247001.001.001] • Percent of first-time Unemployment Insurance (UI) payments made on time [18247002.001.001] • Cost Per Call per customer service representative assigned to the Customer Contact Center (CCC). [18247002.001.002] • VEC will develop and tests a comprehensive plan that ensures resiliency and responsiveness to economic conditions regardless of the nature and duration of such events. [182.0018] • Meet or exceed the goal standard established for performance in the Continuity of Operations scoring system. [M182AG12001]

Measure Name Percentage rate of job seekers who enter employment after receiving services from the agency.

Measure Last Modified Aug 24 2022 06:23 Measure Last Published Sep 02 2022 06:58 Measure Status Active Data Source and Calculation U.S. Department of Labor (DOL) Associated Service Areas SA Code SA Name 47001 Job Placement Services StandIn X

Measure ID 18247001.001.001 Measure Class Agency Key Measure Type Output Year Type State FY Preferred Trend Increase Frequency Annually Statistical Unit Percent

Baseline and Targets Target Name Date Result Note Baseline Short Target 2023 Long Target 2024 StandIn X

Measure Results Year Result Explanatory Note 2006 2007 70.50 2008 69.50 2009 67.10 2010 55.60 2011 53.10 . 2012 55.60 2013 60.60 2014 61.20 2015 61.50 2016 64.70 2017 66.30 2018 2019 2020 2021 2022 2023 StandIn X

- Run Date: 04/18/2024 11:28:41