Performance Measure

Agency Department of Health Professions (223) All measures for this agency • Percent of patient care cases pending over one year without continuances [223.0006] • Percent of patient care cases resolved within 415 business days without continuances [223.0009] • Ratio of PMP requests to prescriptions reported [223.0012] • Cost to issue an initial registered nurse license. [223.0013] • Percent of Nursing Scholarship Payments Processed [22310810.001.002] • Percent of initial licensure applications processed within 30 days of receipt of a completed application [22356044.001.001] • Percent of Positive Licensure Applicant Satisfaction Survey Responses [22356044.001.002] • Clearance rate of patient care cases [22356044.002.001] • Percent of patient care cases resolved within 250 business days [22356044.002.002] • Age of Pending Patient Care Caseload [22356044.002.003] • The cost to issue a new registered nurse license. [M223SA13001] • Percent of patient care cases pending over one year [223.0001] • The number of queries to the Prescription Monitoring Program as a percent of prescriptions added [223.0002] • Number of New Registrations into the PMP [223.0003] • The number of queries by prescribers to the Prescription Monitoring Program as a percent of prescriptions added [223.0005] • Number of new licenses issued [223.0004] • Percent of patient care cases resolved within 250 business days without continuances [223.0007] • Percent of patient care cases resolved within 415 business days [223.0008] • Percent of patient care cases pending over one business work year [223.0010] • Percent of patient care cases pending over one business work year without continuances [223.0011]

Measure Name Percent of patient care cases resolved within 250 business days

Measure Last Modified Aug 03 2022 11:45 Measure Last Published Nov 28 2022 02:54 Measure Status Retired Data Source and Calculation Each quarter, researchers receive a data download from the Department of Health Professions’ data center. This download is generated from the department’s existing MLO data system. This measure calculates the number of patient care cases closed in a given quarter and divides that number by the number of cases requiring more than 250 to process. The date a case was received makes use of an 8 quarter moving window to measure so only those cases that were received in the previous two years are included. Associated Service Areas SA Code SA Name 56044 Technical Assistance to Regulatory Boards StandIn X

Measure ID 22356044.002.002 Measure Class Other Agency Measure Type Output Year Type State FY Preferred Trend Stable Frequency Quarterly Cumulative Data No Statistical Unit Percentage

Baseline and Targets Target Name Date Result Note Baseline Short Target 2023 Long Target 2024 StandIn X

Measure Results Year Q1 Q2 Q3 Q4 Explanatory Note 2007 68 66 71 66 2008 67 63 55 73 2009 85 85 90 92 2010 95 94 96 94 2011 90 84 90 88 2012 84 86 84 80 2013 92 91 91 92 2014 93 92 93 92 2015 92 89 91 90 2016 87 86 84 87 There has been a push across the agency to close cases that have been open for longer than 250 business days. Because of the push, the closed cases under 250 business days measure has dropped over the last 3 quarters. 2017 84 87 83 88 2018 83 86 88 80 Results for Q4 2018 were calculated using data compiled on 08/01/2018, instead of the first day of the new quarter, due to an issue when compiling the data. 2019 83 81 79 84 2020 83 80 79 80 2021 82 75 82 75 2022 79 84 87 87 2023 StandIn X

- Run Date: 04/26/2024 08:00:09